ClickHome27 is the next generation of ClickHome. Faster, clearer, and built around the way you actually work. 

What's new

• MyHome Phone App. Your customers see live site photos and progress, and "any update?" calls drop by around 30%.
• Claims. Due, raised, paid in one view. Raise the claim and send the invoice in one step.
• AI that actually helps. Flags what is slipping while you can still act, built into your existing workflows.
• All-new field app. Made for iPhone and Android.
• Configurable dashboards. Every job's status on one screen, from site to boardroom.
• Sales Hub. Keep the pipeline moving, with stalled deals surfaced before they go cold.
• HIA Online. Generate an HIA contract in minutes, prefilled from data you already hold.
• Contract durations. Days, extensions of time and liquidated damages, all in one place.
• Job costing. Live margin as the job runs. Available August.
• Integrations. Xero, HubSpot, JobFile, DocuSign, SMS and more, out of the box.

See it for yourself

ClickHome27 is rolling out in phases through 2026, starting today. See everything that is new at ch27.clickhome.com.au.

Your customers check their phone 80 times a day. Your build updates should live right there with them.
MyHome is built for iOS and Android. Branded to your business, included with ClickHome*.

Photos, straight to their pocket

Every site photo your team takes flows through to your customers in seconds. Slab pours, frame stages, lock-up shots. 

Slab to handover, live

Your customers see exactly where their build is up to. As your team ticks tasks off in ClickHome, their app updates. No more "any update?" emails on a Friday afternoon.

Easy messaging, no phone tag

Customers ask questions from the app, your office replies from ClickHome, and the thread stays attached to the job for whoever picks it up next.

Snap a photo. Raise an issue.

Customers can lodge maintenance requests straight from the app. A photo, a note, and it lands in ClickHome ready for your warranty team. No more lengthy emails or paperwork.

Speak to our team to get your business set up!


*Included for subscriptions with 100+ builds per year otherwise a monthly hosting fee of $300.

ClickHome 3.20.12 gives an upgrade to your tenders and variations. The variation review screen now lets you edit more of it directly. Price overrides sit behind their own permission. There's also a new report view built into tenders.

Report view in tenders

See exactly what changed between variations, with old and new values side by side.

• Colour, finish and product selections tracked separately
• Refreshes automatically when a variation is approved or its status changes
• Filter, group and drill into the detail

Estimator review

The variation review screen now lets you do more without leaving it.

• Edit notes and addenda on substitutes and palette upgrades
• Override sell prices inside the variation, with the change fully tracked
• Adjust extras inline

Palette handling

Palettes work more predictably across packages and variations. ClickHome prunes orphaned items cleanly and warns you before a partial upgrade goes through.

MobileLeads

• Land records can now be shared across regions
• Options load faster on large tenders
• Price displays flow through to child business units

Performance

Tenders, Selections, Estimator Review and the appointment planner all load quicker.

Security

Price overrides now require a specific permission, so you can lock margin down by role. System accounts can no longer be impersonated.

Visit the full release notes for all technical details and bug fixes.

After a quiet stretch, the App Store version of ClickHome Field Device is back with regular updates. Version 3.22.1 is the first of many, with more rolling out over the coming weeks.

📸 Rock Solid Inspection Photo Uploads

Losing signal on site is a fact of life. Now it will not cost you your photos.

• Photos upload in smaller groups, so uploads resume after a signal drop or when the app goes to the background
• When something does go wrong, support can diagnose it far faster

✅ Sharper Filters on iPad

The "Assigned To Me" filter on iPad now narrows results correctly, so your list shows only what is yours.

🛠️ Stability and Polish

• Fixed issues when selecting photos on Inspection, Inspection Photos and PCI Inspection screens
• Ready for iOS 26 with the same look and feel you are used to

🗺️ Where Field Device Is Headed

This release is the start of a bigger plan. Over the coming weeks the App Store version closes the gap with the private Xamarin build more information on this build and the direction can be found here.

Press . or click the lightning bolt ⚡.

- Jump to any screen.
- Run actions, not just navigation. Add stop days, raise issues and more!
- Favourite what you use daily
- Bolt knows your job and can find notes issues and tasks easily!

Take your customer experience to the next level with MyHome Multi Access. The smartest way to stay connected to every stakeholder, throughout the entire life of a home. From Sales Agents to Tenants your portal will show the right data to the right people! 

— Tailored Portals: Provide secure, custom logins for sales agents, new buyers, and tenants.
— Automatic Privacy: Smart filtering ensures each person sees exactly what they need and nothing they shouldn’t.
— Seamless Transitions: Protect sensitive data while keeping essential history available to the right people.
— Professional Experience: Deliver a world-class digital journey that stays relevant long after the first set of keys is handed over.

Please read the full release notes.

We're excited to announce our March 2026 feature showcase, packed with powerful new features and improvements designed to help you build smarter and faster.
From Bolt and the Master Product Library through to deeper integrations with Docusign.

Find our latest releasenotes here.

Microsoft experienced a significant outage today impacting Microsoft 365 email services.

If your organisation uses Microsoft 365 for email, we recommend checking the status of any recent callups via the Messages screen in ClickHome. Some callups may not have been delivered during the outage and could require a reset and re-trigger. 

Please review your messages and reset any callups that appear incomplete or unsuccessful.

If you need assistance or have any questions, our support team is here to help, contact us at support@clickhome.com.au.

Meet your customers where they actually look.

We are transforming the way you communicate with your customers during their build. Why? Because the data tells us that the inbox isn't always enough.

Did you know? 90% of Australians check their phones within 20 minutes of waking up, and nearly 20% check their notifications within just one minute of receiving a text.

If you want your updates seen instantly, SMS is the answer.

Starting today, you can bypass the email clutter and send Automated Text Messages triggered by your workflow. This ensures your customers feel informed, involved, and valued every step of the way, without adding any more manual work to your team’s day.

What Can You Automate?

We have designed this flexibility to cover the entire build journey. Here are the high-impact updates you should consider automating immediately:

1. The "Excitement" Milestones  Nothing builds trust like proactive updates. Text them the moment the status changes.

• Slab Down: "Great news! Your slab was poured today. The foundation of your new home is set!"
• Frame Complete: "Your frame is up! Drive by and take a look at the shape of your new home."
• Lock-Up Stage: "Your home is now at Lock-Up stage and secure. We are moving to internal fit-outs next."

2. The "Logistics" & Reminders Reduce administrative friction and eliminate "I didn't see the email" excuses.

• Selection Appointments: "Reminder: Your colour selection appointment is tomorrow at 10:00 AM. We can’t wait to see what you choose!"
• Site Meetings: "Just confirming our site walkthrough for Thursday. Please remember to wear closed-toe shoes."
• Document Required: "We’ve sent a variation document to your email. Please review and sign so we can keep things moving!"

3. The "Practical" Updates Manage expectations before they become complaints.

• Weather Delays: "Due to heavy rain, we’ve had to pause site works for 48 hours to protect the build quality. We will update you on Friday."
• Handover Countdown: "Only 2 weeks until keys handover! We are doing the final polish."

It’s a Two-Way Conversation

We know that communication isn't just about broadcasting; it's about listening.

What happens if a customer replies? Instead of the message getting lost on a site supervisor’s personal phone, we capture it.

If a customer replies to an automated text:

1. It is logged instantly as a Note on their project file, keeping your history in one place.
2. Your team is notified immediately so you can action it or reply back.

This gives your customers the convenience of texting, while keeping your team organized and in control.

Contact us today to get a dedicated Mobile Number and get started

ClickHomes new release focuses on the integration with Exchange and Sharepoint using the Graph API technology.

We have also made a few minor improvements. Please visit the full release notes to read all technical notes and bug fixes.