Meet your customers where they actually look.

We are transforming the way you communicate with your customers during their build. Why? Because the data tells us that the inbox isn't always enough.

Did you know? 90% of Australians check their phones within 20 minutes of waking up, and nearly 20% check their notifications within just one minute of receiving a text.

If you want your updates seen instantly, SMS is the answer.

Starting today, you can bypass the email clutter and send Automated Text Messages triggered by your workflow. This ensures your customers feel informed, involved, and valued every step of the way, without adding any more manual work to your team’s day.

What Can You Automate?

We have designed this flexibility to cover the entire build journey. Here are the high-impact updates you should consider automating immediately:

1. The "Excitement" Milestones  Nothing builds trust like proactive updates. Text them the moment the status changes.

• Slab Down: "Great news! Your slab was poured today. The foundation of your new home is set!"
• Frame Complete: "Your frame is up! Drive by and take a look at the shape of your new home."
• Lock-Up Stage: "Your home is now at Lock-Up stage and secure. We are moving to internal fit-outs next."

2. The "Logistics" & Reminders Reduce administrative friction and eliminate "I didn't see the email" excuses.

• Selection Appointments: "Reminder: Your colour selection appointment is tomorrow at 10:00 AM. We can’t wait to see what you choose!"
• Site Meetings: "Just confirming our site walkthrough for Thursday. Please remember to wear closed-toe shoes."
• Document Required: "We’ve sent a variation document to your email. Please review and sign so we can keep things moving!"

3. The "Practical" Updates Manage expectations before they become complaints.

• Weather Delays: "Due to heavy rain, we’ve had to pause site works for 48 hours to protect the build quality. We will update you on Friday."
• Handover Countdown: "Only 2 weeks until keys handover! We are doing the final polish."

It’s a Two-Way Conversation

We know that communication isn't just about broadcasting; it's about listening.

What happens if a customer replies? Instead of the message getting lost on a site supervisor’s personal phone, we capture it.

If a customer replies to an automated text:

1. It is logged instantly as a Note on their project file, keeping your history in one place.
2. Your team is notified immediately so you can action it or reply back.

This gives your customers the convenience of texting, while keeping your team organized and in control.

Contact us today to get a dedicated Mobile Number and get started

ClickHome 3.20.7 is now released, this release focuses on the integration with Exchange and Sharepoint using the Graph API technology.

We have also made a few minor improvements. Please visit the full release notes to read all technical notes and bug fixes.

What's New

• SWMS Access: Easily find SWMS from the field. This makes site safety documentation much more visible and gives your supervisors confidence when on site. Read more here.
  
  
• Supervisor Impersonation: Support staff and admins can now impersonate users, allowing them to see and solve user issues exactly as users experience them. This means faster support and easier troubleshooting with less confusion. Read more here.

Improvements

• Supplier information now pre-fills in the wizard, speeding up job setup.
• Last completed task scrolls into view on the callsheet.
• Trade selection now enabled for Auto-Tasks.
• Wizard Scheduling now highlights previous dates for quick reference.
• Estimated completion date syncs across the app.
• Job List 'Sort By' choice is remembered for each user.
• Requisition and filter selections are now remembered.
• Calendar job and task counters update instantly when filters change.

🍎 iPad users: Get the app from the App Store link

For full technical details, bug fixes, and other changes, please see the complete release notes here.

Tip of the week: Easily Adjust your lists with add or remove columns

This week’s tip: Save your important searches for easy access anytime!

Every week we’ll share a quick ClickHome trick or tip to help you work smarter, save time, and get more out of the platform.
- This week’s tip: Learn how to quickly navigate to specific areas of a job, no more endless clicking.

ClickHome 3.20.6 is now released, this release mainly focused on some minor improvements.

Please visit the full release notes to read all technical notes.

Today we’ve added OpenLot to ClickHome’s Portal Listings roster. This means your sales team can create fully customised house & land packages in ClickHome and push them directly to OpenLot. No manual uploads, no error-prone spreadsheets, no pricing surprises.

What you get:

 • Faster time-to-listing (less admin = more live inventory)

 • Pricing accuracy. One source of truth for all your package records

ClickHome 3.20.4 and 3.20.5 are now released, this release mainly focused on some minor minor improvements.

Improvements

Webleads: Improved webleads deduplication algorithm.

Construction: Callups can now be sent to Virtual Suppliers (eg. City or Council)

Tenders: Added configuration to specify which Tender Phase allows you to automatically update the Contract Value

We have also squashed a few bugs. Please visit the full release notes to read all technical notes and bug fixes.

We’re excited to roll out the redesigned ClickHome Field Application, the new app is designed to make your day-to-day smoother, smarter, and more efficient on site. This release introduces a revamped experience that brings your critical jobs and actions front and centre.

Now available for iPad and Windows!

🏠 Brand New Home Screen

Welcome to your new home base!
The updated home screen puts what matters most at your fingertips, with quick-glance access to critical issues and active jobs. Whether you're chasing urgent items or checking that things are tracking on schedule, you’ll now see all of it in one place, right when you open the app.

Need to add a note or clarification on a document?
With Quick Comments, you can now add descriptions instantly.

🔐 Enhanced Security: MFA & SSO Support

Security just got an upgrade.
This release introduces support for Multi-Factor Authentication (MFA). When you're logging in from the field, you can now use your organisation's secure login process for added peace of mind.

• MFA helps prevent unauthorised access even if your password is compromised.

Ask our team about enabling MFA/SSO for your organisation.

⚠️ Callback Warnings

Don’t let outstanding callbacks slip through the cracks.
The Field Device app now keeps an eye on callbacks for you. If a callback hasn't been actioned, you’ll get a timely warning so nothing falls off the radar.

📥 How to Get the New Version

This version of the Field App will not be available via the public App Stores. Instead, it's distributed via a custom download link, giving you the flexibility to install it alongside your current version if needed. That said, we strongly recommend using the new version as your primary app going forward, as it's where all future updates and improvements will be focused.

🔗 Download Links:

• 🖥️ Windows users:Download the latest version here
• 🍎 iPad users:Get the app from our custom App Store link

Update now and take control of your day!